Social Agent · From Growth
Instagram and Facebook DMs answered in seconds — and comment-to-DM, so a question under a post becomes a private, qualified conversation before a competitor replies.
Price?? 😍
Just sent you the price list in DM — which colour were you thinking?
Lead qualified
Handed to sales · hot
01How it works
Instagram and Facebook DMs, plus comment-to-DM: a question under a post becomes a qualified conversation before your competitor replies.
A question under a post, a reply to a story, or a direct message.
A short public reply shows you are responsive; the detail goes to their inbox.
Asks what your sales team would ask and scores the lead as it goes.
The qualified lead lands in your CRM or with the right person, thread attached.
02What it does
Turns a comment into a private conversation automatically, on every post.
Replies to story mentions and reactions like any other message.
Knows which post or ad the person came from and answers in context.
Scores intent from the conversation so hot leads get a person first.
Replies in your tone — casual on Instagram, if that is how you speak.
Same agent and same rules across Instagram, Facebook and WhatsApp.
03Where it earns its keep
Configured around how your sector sells and supports — your catalogue, your booking rules, your tone.
04Pairs well with
Asks the qualifying questions your sales team would ask, scores the lead, and writes it into your CRM with the full transcript attached.
Explore Lead QualifierThe core module. Answers, qualifies and books on the channel your customers already open twenty times a day — in whatever language they write in, any hour.
Explore WhatsApp AgentReactivation lists, seasonal offers and WhatsApp broadcasts drafted for the segment worth the message. Nothing sends until you approve it.
Explore Outreach AgentConnects to
Confirmed against your actual stack in the discovery call — we say what connects before you sign.
Built to be trusted
Answers only from what you approve
The agent speaks from your content and your rules. Where it does not know, it says so and hands over.
A person for every judgement call
Escalation is in every plan: the right colleague gets the conversation with the full thread attached.
Every conversation on record
Each exchange is kept with its outcome, so you can see exactly what was said and what was done.
Your data, where you need it
Handling agreed in writing, and a fully private deployment on your own infrastructure when residency demands it.
05Questions
Both, as you configure it: a short public reply so others see you are responsive, and the detail in a private message.
You decide. Most businesses have complaints routed to a person rather than answered by the agent.
Yes, comments on boosted posts and ads are handled the same way as organic ones.
All 17 modules
Replies in seconds, any hour
Fifteen minutes on how customers reach you today, and a fixed quote in writing afterwards.