Insights Digest · In every plan
What customers asked, what they abandoned and which hours cost you money — one Monday digest in plain language, not a wall of charts.
This week: most asked about Sunday delivery. 14 carts stalled at shipping cost.
Interesting — can we show shipping earlier?
Top questions this week
Where customers dropped off
01How it works
What customers asked, what they abandoned and which hours cost you money — one Monday digest in plain language, not a wall of charts.
Questions, outcomes and drop-offs across every channel.
Grouped into what repeats and what changed this week.
Written as a short note you can read over coffee.
Each digest ends with the changes worth making.
02What it does
What customers asked most, and what they could not find.
What people wanted that you did not have or did not answer.
When messages arrive, so you can staff the rest.
What went to a person and why.
Every Monday by email or WhatsApp — no dashboard to log into.
Part of every plan, from Starter up.
03Where it earns its keep
Configured around how your sector sells and supports — your catalogue, your booking rules, your tone.
04Pairs well with
The handover layer. Routes anything needing judgement to the right person with the conversation attached, and folds recurring cases into the next tuning round.
Explore Escalation DeskReactivation lists, seasonal offers and WhatsApp broadcasts drafted for the segment worth the message. Nothing sends until you approve it.
Explore Outreach AgentThe core module. Answers, qualifies and books on the channel your customers already open twenty times a day — in whatever language they write in, any hour.
Explore WhatsApp AgentConnects to
Confirmed against your actual stack in the discovery call — we say what connects before you sign.
Built to be trusted
Answers only from what you approve
The agent speaks from your content and your rules. Where it does not know, it says so and hands over.
A person for every judgement call
Escalation is in every plan: the right colleague gets the conversation with the full thread attached.
Every conversation on record
Each exchange is kept with its outcome, so you can see exactly what was said and what was done.
Your data, where you need it
Handling agreed in writing, and a fully private deployment on your own infrastructure when residency demands it.
05Questions
The digest comes to you, so you do not need to log in anywhere — the underlying data can be exported if you want it.
It is generated from your conversations each week and reviewed in the monthly tuning session with our team.
Yes, from Starter up.
All 17 modules
Replies in seconds, any hour
Fifteen minutes on how customers reach you today, and a fixed quote in writing afterwards.