Social Agent · From Growth

Every comment,a conversation

Instagram and Facebook DMs answered in seconds — and comment-to-DM, so a question under a post becomes a private, qualified conversation before a competitor replies.

Instagram · 13:05

Price?? 😍

Just sent you the price list in DM — which colour were you thinking?

Comment moved to DM

Lead qualified

Handed to sales · hot

01How it works

From first message to done.

Instagram and Facebook DMs, plus comment-to-DM: a question under a post becomes a qualified conversation before your competitor replies.

  1. 01

    Someone comments or DMs

    A question under a post, a reply to a story, or a direct message.

  2. 02

    Public reply, private detail

    A short public reply shows you are responsive; the detail goes to their inbox.

  3. 03

    It qualifies

    Asks what your sales team would ask and scores the lead as it goes.

  4. 04

    Into your pipeline

    The qualified lead lands in your CRM or with the right person, thread attached.

02What it does

Built to finish the job, not just reply.

Comment-to-DM

Turns a comment into a private conversation automatically, on every post.

Story replies

Replies to story mentions and reactions like any other message.

Campaign aware

Knows which post or ad the person came from and answers in context.

Lead scoring

Scores intent from the conversation so hot leads get a person first.

Brand voice

Replies in your tone — casual on Instagram, if that is how you speak.

One inbox with WhatsApp

Same agent and same rules across Instagram, Facebook and WhatsApp.

03Where it earns its keep

The same module, tuned to your sector.

Configured around how your sector sells and supports — your catalogue, your booking rules, your tone.

04Pairs well with

One brain. Modules that share it.

Connects to

The systems you already run

  • Instagram
  • Facebook Messenger
  • CRM
  • Lead sheets

Confirmed against your actual stack in the discovery call — we say what connects before you sign.

Built to be trusted

Inside the limits you set

Answers only from what you approve

The agent speaks from your content and your rules. Where it does not know, it says so and hands over.

A person for every judgement call

Escalation is in every plan: the right colleague gets the conversation with the full thread attached.

Every conversation on record

Each exchange is kept with its outcome, so you can see exactly what was said and what was done.

Your data, where you need it

Handling agreed in writing, and a fully private deployment on your own infrastructure when residency demands it.

05Questions

Does it reply publicly or privately?

Both, as you configure it: a short public reply so others see you are responsive, and the detail in a private message.

Will it reply to negative comments?

You decide. Most businesses have complaints routed to a person rather than answered by the agent.

Does it work on ads as well as posts?

Yes, comments on boosted posts and ads are handled the same way as organic ones.

All 17 modules

Replies in seconds, any hour

Switch on the Social Agent.

Fifteen minutes on how customers reach you today, and a fixed quote in writing afterwards.

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