WhatsApp Agent · From Starter
The core module. It replies the moment a message lands, understands what the customer actually wants, and does the work behind the answer — in whatever language they write in, at any hour, at any volume.
Do you deliver on Sundays?
We do, 11 to 6. Your area is covered — want me to book a slot?
Delivery slot booked · Sun 14:00
Order logged to your CRM
01How it works
The core module. Answers, qualifies and books on the channel your customers already open twenty times a day — in whatever language they write in, any hour.
On your WhatsApp Business number, the way they would message a friend — text, voice note or photo.
Works out what was meant, then checks your catalogue, calendar or records for the real answer.
Replies in their language, then books, holds, logs or sends the link — so the answer is also the outcome.
Anything needing judgement goes to your team with the whole thread attached.
02What it does
No menu trees. Customers ask in their own words and get a direct answer.
Text, voice notes, images and documents, answered in the same thread.
Answers come from your content, kept current as you update it.
Bookings, holds, payment links and CRM entries happen inside the chat.
Runs on Meta's business API with your verified number — not a personal app.
One tap brings a colleague in, with the conversation and context attached.
03Where it earns its keep
Configured around how your sector sells and supports — your catalogue, your booking rules, your tone.
04Pairs well with
Checks real availability, writes the appointment into your calendar, sends the reminder, and handles the reschedule when it comes.
Explore Booking AgentAnswers stock, size, price and variant questions against live inventory, shares the right product, and holds the item while the customer decides.
Explore Catalogue AgentSends the payment link inside the conversation, confirms receipt, and chases the unpaid invoice on the schedule you set.
Explore Payments AgentConnects to
Confirmed against your actual stack in the discovery call — we say what connects before you sign.
Built to be trusted
Answers only from what you approve
The agent speaks from your content and your rules. Where it does not know, it says so and hands over.
A person for every judgement call
Escalation is in every plan: the right colleague gets the conversation with the full thread attached.
Every conversation on record
Each exchange is kept with its outcome, so you can see exactly what was said and what was done.
Your data, where you need it
Handling agreed in writing, and a fully private deployment on your own infrastructure when residency demands it.
05Questions
No. We connect your existing business number to the WhatsApp Business Platform during onboarding, or set up a new one if you prefer to keep them separate.
Yes. Your team can take over any conversation at any time, and the agent steps back until they hand it back.
The agent transcribes it and answers the question in it, in the same thread, like any other message.
All 17 modules
Replies in seconds, any hour
Fifteen minutes on how customers reach you today, and a fixed quote in writing afterwards.