Where it applies
The same core agent, tuned to the workflow of each sector — your catalogue, your booking rules, your tone.
Looking for a 2-bed downtown, under $400k.
Three match. Shall I send them and book a viewing?
Budget and area captured
Viewing booked · Sat, 17:00
3 bn+
People on WhatsApp every month
Meta, confirmed 2025
200 m+
Businesses already on WhatsApp Business
Meta, 2023
95–98%
Open rate on a WhatsApp business message, against 20–25% for email
Mobilesquared / Infobip · industry estimate
Catalogue, cart recovery
Shares products, answers sizing and stock questions, and follows up on abandoned carts before the customer buys elsewhere.
Peak driver — campaign launches and sale weekends
Onboarding, reminders
Answers eligibility and product questions, collects applications and documents, and sends instalment and renewal reminders with a person on hand.
Peak driver — month-end due dates and product launches
Matching, site visits
Qualifies budget and area, matches listings to the enquiry, and books site visits straight into an agent's calendar.
Peak driver — new listing drops and portal enquiries
Booking, follow-up care
Handles appointment booking and rescheduling, sends follow-up reminders, and escalates anything clinical to your staff.
Peak driver — Monday mornings and post-clinic follow-ups
Admissions, fee reminders
Answers admission queries at scale during intake season and reminds parents about fees and deadlines.
Peak driver — admission and fee-deadline windows
Ordering, reservations
Takes orders and table reservations through the dinner rush, when no one is free to watch the phone.
Peak driver — the dinner rush and weekend reservations
Intake, document collection
Runs first-contact intake, collects the documents a matter needs, and books the consultation.
Peak driver — first-contact intake after ad campaigns
Itineraries, booking status
Sends itineraries, answers package questions, and gives booking status without a call to the office.
Peak driver — season openings and itinerary changes
Onboarding, leave requests
Walks new joiners through onboarding and handles routine leave and policy questions internally.
Peak driver — onboarding intakes and leave cycles
Comment-to-DM, scoring
Turns comments into DMs, qualifies the lead, and scores it before it reaches a human on the account.
Peak driver — comment spikes under paid posts
Shipment tracking
Answers "where is my order" instantly, at any volume, and flags exceptions to the team that can fix them.
Peak driver — dispatch days and delivery exceptions
Replies in seconds, any hour
We configure the agent around your workflow, not the other way round.