Orders, reservations and menu questions handled on WhatsApp through the dinner rush, when nobody on the floor has a hand free for the phone.
Table for four tonight at 9?
9:15 is our first free table for four. Shall I hold it under your name?
Table held · 21:15, four guests
Confirmation sent
Peak service is exactly when nobody can answer, and a missed call is a missed order.
Voice notes and half-typed messages get misread, and the wrong dish goes out.
Double bookings and no-shows follow from a notebook and a busy host.
Across the customer journey
Menu questions answered, the order confirmed back line by line, and sent straight to your kitchen or POS.
2 chicken karahi, 4 naan, 1 raita
2 karahi, 4 naan, 1 raita — delivery to the same address as last time?
Order sent to kitchen
Connects to
Confirmed against your actual stack in the discovery call — we say what connects before you sign.
Built to be trusted
Answers only from what you approve
The agent speaks from your content and your rules. Where it does not know, it says so and hands over.
A person for every judgement call
Escalation is in every plan: the right colleague gets the conversation with the full thread attached.
Every conversation on record
Each exchange is kept with its outcome, so you can see exactly what was said and what was done.
Your data, where you need it
Handling agreed in writing, and a fully private deployment on your own infrastructure when residency demands it.
Yes. It understands shorthand and mixed-language orders, and reads the order back before placing it so mistakes are caught in the chat, not at the table.
Yes — room enquiries, bookings, check-in details and guest requests follow the same pattern.
With the Voice Agent, it answers calls with the same menu and booking rules as the chat.
Other industries
Replies in seconds, any hour
Fifteen minutes on how customers reach you today, and a fixed quote in writing afterwards.