Products

17 modules. Assemblethe one you need.

Each product is a module on the same platform: four channels, eight capabilities, three for insight and your team, two ways to deploy. Start with one, add as volume grows — nothing is rebuilt when you do.

WhatsApp · 20:52

Is the navy kurta available in medium?

Two left in medium. Want me to hold one?

Checked live stock

Item held for 24 h

Payment link sent

01Channels

4 modules · where customers reach you

From Growth

Social Agent

Instagram and Facebook DMs, plus comment-to-DM: a question under a post becomes a qualified conversation before your competitor replies.

From Scale

Website Agent

The embedded assistant on your own site — the widget in the corner of this page. Same brain, same actions, no app to download.

NewCall Center - AI Voice Agents

Vantriq Relay

Answers incoming calls from callers in Pakistan on Pakistani business numbers, handles enquiries and appointment booking, and hands over where configured. Your answering shift, seat capacity and connected-minute allowance are agreed in a written quote. Pakistan only: incoming calls on local numbers.

02Capabilities

8 modules · what the agent does once they have

Add-on module

Booking Agent

Checks real availability, writes the appointment into your calendar, sends the reminder, and handles the reschedule when it comes.

Add-on module

Catalogue Agent

Answers stock, size, price and variant questions against live inventory, shares the right product, and holds the item while the customer decides.

From Growth

Lead Qualifier

Asks the qualifying questions your sales team would ask, scores the lead, and writes it into your CRM with the full transcript attached.

In every plan

Escalation Desk

The handover layer. Routes anything needing judgement to the right person with the conversation attached, and folds recurring cases into the next tuning round.

Add-on module

Follow-up Agent

Abandoned carts, unanswered quotes and half-finished bookings, reopened once and politely at the hour people actually reply.

From Growth

Outreach Agent

Reactivation lists, seasonal offers and WhatsApp broadcasts drafted for the segment worth the message. Nothing sends until you approve it.

Add-on module

Payments Agent

Sends the payment link inside the conversation, confirms receipt, and chases the unpaid invoice on the schedule you set.

In every plan

Insights Digest

What customers asked, what they abandoned and which hours cost you money — one Monday digest in plain language, not a wall of charts.

03Insight & people

3 modules · what your conversations tell you, and help for your team

NewIn every plan

Vantriq Pulse

Live analytics on every conversation: leads made and closed, time to close, busiest hours, satisfaction and what the AI resolved on its own — compared like for like, in plain English.

NewAdd-on module

Vantriq Echo

Customer-satisfaction surveys in English and Urdu — after a WhatsApp chat, by QR code, link, SMS, email, kiosk or on your site — with every answer flowing straight into Pulse.

NewAdd-on module

Human Support

AI agent assist for your team. When a person takes over a chat, it hands them the summary, the customer's history and a drafted reply in the customer's language — they decide what is sent.

04Deployment

2 modules · where it runs and what only you need

From Enterprise

Private Deployment

The whole stack self-hosted on your infrastructure, for strict data-residency requirements. Same agents, nothing leaving your network.

From Scale

Custom Module

The one thing only your business does, built during onboarding: your name for it, your tone, your rules, your sign-off before it acts.

WhatsApp Business API ·Instagram DM ·Google Calendar ·HubSpot ·Shopify ·Salesforce ·Stripe ·WooCommerce ·Zoho ·Outlook ·
In every product

The same foundation, whichever modules you run

Configured to your workflow

Your catalogue, your booking rules, your tone — set during onboarding, not a template with your logo on it.

Natural language, multilingual

Customers write the way they normally write, and the agent replies in kind.

Monthly tuning by a local team

Escalations and misses are reviewed every month, and the agent is improved — not left to drift.

Secure data handling

Handling matched to your sensitivity, from a simple catalogue to an enterprise database.

Before you get started

Platform requirements & important information

We confirm the scope, dependencies and charges in your written quote. These notes apply to both Pakistan and Global products. Read our terms & service information for usage, confidentiality, cancellation and mandatory legal rights.

WhatsApp Business Account (WABA) & Meta requirements

Your business account

WhatsApp automation uses the WhatsApp Business Platform (API), not simply the consumer app. You need an eligible WABA, access to your business portfolio and a suitable phone number. Meta may require business verification and display-name review. Number migration or app coexistence depends on eligibility; we assess it before setup. Approval, verification badges and activation dates are not guaranteed.

Messages, consent & human support

Obtain recipient permission and honour opt-outs. Business-initiated messages require approved templates; outside the 24-hour customer-service window, approved templates are required. Provide a clear route to a person. No unsolicited bulk messaging or bypassing Meta restrictions.

Meta fees & account limits

Meta messaging charges, provider fees, taxes and currency conversion may apply in addition to your Vantriq plan unless your written quote includes them. Rates depend on destination and message category and can change. Quality ratings, customer feedback and policy enforcement can affect delivery and account limits. We cannot guarantee delivery or prevent suspension.

Data & permitted use

Your business is responsible for lawful customer data, notices and permissions. Restricted sectors and sensitive data require an eligibility review. WhatsApp and Meta are third-party trademarks; their names do not imply Vantriq is endorsed or certified by them.

Meta messaging policy ↗ · Current platform pricing ↗

AI, integrations, payments & illustrative results

Human oversight

AI can misunderstand requests or produce inaccurate answers. Review critical information, use human escalation and confirm high-impact actions. Products do not replace qualified medical, legal or financial advice.

Dependencies & scope

Capabilities depend on your plan, authorised integrations and third-party availability. Provider outages, API changes and rate limits can affect service. Delivery estimates depend on complete access and approvals. Any SLA, security commitments and responsibilities are defined in your written agreement.

Payments & demonstrations

Payments are processed by your selected payment provider and remain subject to its fees, settlement, refund and dispute rules. Vantriq does not guarantee payment approval. Demo conversations, response times and outcomes illustrate capabilities and are not promises of sales, revenue or uninterrupted availability.

Replies in seconds, any hour

Not sure which modules?

One call maps your customer workflow and tells you which two or three actually earn their keep.

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